Different is Good!
There's a dirty little secret in the copier industry. National copier companies get rich upselling you with super-complicated contracts, shortchanging you on service, and assuming you wont notice when the terms of your contract start charging you more mid-way through your lease. Our competitors do it for three reasons: to increase profits, to cover extra service costs related to their inferior and aging machines, and finally to create confusion around whether or not they're actually saving you money.
Wait, they do that?! Yeah, they do.
USA Copiers is Different
We want you to stick with us because you're happy. Because your machine needs less service. Because when it does, we service it faster. Because we're more affordable than the alternative. But never, ever because you signed a contract once and forgot about it.
NO SERVICE ESCALATION
Unlike other copier companies, your service rates are locked and will never auto increase each year.
Other copier companies will entice you to bundle a minimum number of clicks and call them free or included. They are not free and the advantage goes to the copier company
11 X 17 IS SINGLE CLICK
Some copier companies will bill you for two “clicks” for 11x17 prints. We don’t.
QUICK SERVICE RESPONSE
9 out of 10 new customers come to USA Copiers because of a bad service experience with their current vendor. It is systemic of the copier world and we are raising the bar by providing a 1-HOUR service response time!
LUDICROUS SERVICE GUARANTEE
Only one of its kind! For the entire term of your service agreement: A free loaner if your machine takes more than a day to repair and a free replacement machine if we can’t fix yours at our office within a week. No begging and pleading needed.
93% FIRST VISIT FIX RATE
Place a service call, tech comes out and half the time they don’t have the right part. Sound familiar? The average copier company has a 58% first visit fix rate. It’s not magic but it’s close! Ask your sales rep how we crush our competitors on this important metric.
NEW OR BETTER THAN NEW MACHINES
Great prices on new Xerox machines and even better prices on our Certified Better Than New machines. i.e. Late model demo and repo Xerox machines with less than two months of usage on them.
ONLY ONE BRAND – XEROX
We only sell one brand for three reasons: #1 Our technicians become experts on the brand, #2 our sales reps become professional consultants and #3 Xerox machines are built better than any other brand and only need 1/3 the amount of servicing than any other copier.
AMAZING LEASE RESCUE PROGRAM
Stuck in a seemingly inescapable lease with your current vendor? USA Copiers has the STRONGEST lease rescue program in the business. We can help you when no one else can.