Copiers Service News

What You Don't Know About Your Copier Lease: Part 4

Posted by William Albaugh on Mar 27, 2017 10:37:00 AM

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We’ve already covered a lot of ground in our “What You Don’t Know About Your Copier Lease” series. We got to the bottom of bundling, shined a spotlight on auto-escalation, and took a good, hard look at two-click billing.

(If this is enough to make your head spin, you should meet with our team so we can explain how you can get our of that complicated contract, and into something that actually works for your business.)

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Today? We’re tackling Evergreen Clauses.

Never heard of an Evergreen Clause? You can bet your big-box copy company sure has.

An evergreen clause is essentially the same thing as an “automatic renewal,” and many copy companies build them right into your contract. When you’re signing the contract, they might point it out and sell it to you as a good thing (“You don’t even have to remember to re-up your contract!”) or they may not highlight it at all, hoping you don’t notice.

Why would they do that? Well, because Evergreen Clauses are usually a lot more beneficial for the leasing company than the customer, that’s why.

In some cases, copy companies build in automatic renewals with a certain percentage residual. That means that when the contract automatically renews, it goes up by 5%, 10%, or whatever was built in, regardless of the market rate! Of course, most copy companies build in evergreen clauses because they want you to forget that your lease is about to renew. That way you don’t have time to get quotes and find someone better to do business with before you get stuck under contract again.

Evergreen clauses do have a few protections for customers, but they’re usually forgotten about. For example, a lot of automatic renewals require that customers give 90-day notice before terminating the lease, before declining to sign a new one, or before an evergreen clause kicks in. That notice? It must be in writing.

Of course, most businesses who lease a copier put their lease document in a drawer somewhere and forget about it. After all, many copier leases run 3-5 years at a time. Sometimes the original signer leaves the company and when that evergreen clause kicks in, no one realizes it. Accounting continues to pay the invoices year after year (after year) and before you know it, you’ve inadvertently had the same copier for 10 years without ever thinking to review your contract or upgrade your technology.

Don’t let an evergreen clause trap you. At USA Copiers, we believe you should have full agency to fire your copy company whenever you want, and we certainly don’t believe in hoping our customers forget that they’re getting lesser-than service. No, instead we provide superior service and top-of-the-line technology at affordable prices without the bait-and-switch. That’s the way it should be.

Want to learn more about how USA Copiers is a top-notch business partner? Set up some time to meet with our team so we can explain to you how we eliminate unnecessary costs, confusion, and headache, and end up adding real value to your business. Click below to get started!

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Tags: Copier Lease, Copy Industry Secrets